The Octo suite is not a bundle you buy whole. Each product does one job. This guide matches the problem you have to the product that solves it, and notes which ones fit together.
"We are not sure our Microsoft 365 data is recoverable."
OctoVault. AI-powered backup and data protection for Exchange, OneDrive, SharePoint, servers, VMs and Azure workloads, with immutable air-gapped copies, geo-bounded storage and recovery points under 15 minutes. Start with the free assessment at octovault.thirdoctopus.com. Details.
"Our service desk cannot keep up, and the answers are in the monitoring data."
OctoAssist. An ITSM platform that connects to live system data and uses a language model to answer questions, triage tickets and raise incidents, with sources cited. Deploys in-country and air-gap ready. Details.
"We lose billable hours because timesheets are filled in from memory."
OctoFlow. A local agent captures work context on the device, categorises it privately, and syncs approved time to your billing and HR systems over mutual TLS. Details.
"We fabricate to order and our ERP cannot hold heat numbers, weld logs or milestone invoices."
OctoForge. Engineer-to-order ERP for heat exchanger, pressure vessel, reactor and column fabricators: sales, projects, procurement, stores, production, quality, dispatch and finance with full job-to-heat-to-MTC traceability. Details.
"Our client support lives in email threads and SLAs are missed."
OctoDesk. A client support and ticketing portal with per-organisation scoping, SLA tracking that pauses while waiting on the client, and email on every step. It is the portal Third Octopus clients already use. Details.
"We need to prove DPDP consent for any individual on any date."
OctoCred. Consent management for India's DPDP Act 2023: bilingual notices, granular consent and withdrawal, a SHA-256 sealed compliance ledger, correction and erasure requests and a grievance desk. Details.
Which ones work together
- OctoAssist and OctoFlow: OctoFlow can use the OctoAssist local client as an activity source. Neither requires the other.
- OctoVault and OctoCred: both are common in DPDP programmes, one for security safeguards and residency, the other for consent.
- OctoDesk is how support for all of the above is delivered.
If you are still unsure, describe the problem in the contact form. We would rather tell you which one product fits than sell you three.
Side-by-side comparison tables are on the products page.
